BoxHero: Where Intuitive Design Means Inclusive Business – Dolly Bags
For Prakash Godhwani, owner of Dolly Bags in Gujarat, India, an efficient inventory management system isn’t just about tracking stock in real time—it’s also about how easy it is to use. While accuracy and real-time updates are great features, Prakash thinks what truly sets BoxHero apart is its intuitive design and user-friendly interface. Find out why.
Too Many Products, Not Enough Control
Managing inventory at Dolly Bags was overwhelming, according to Prakash. With a wide range of products—from travel bags and school backpacks to office briefcases and purses—keeping track of stock was a constant struggle for his team.
Beyond the sheer volume of products, the inability to provide real-time inventory updates led to financial losses and missed opportunities.
“Before BoxHero, tracking stock levels was a major challenge. Clients often requested real-time updates on product availability,” Prakash explained, recalling how they lost multiple potential partners and revenue simply because they couldn’t provide immediate stock information to their customers.
Until BoxHero came into the picture—but it wasn’t just by chance. Prakash actively searched for the right inventory management software online.
The Turning Point: A Silver Lining from the Pandemic
The COVID-19 lockdown became an unexpected chance for Prakash to reassess his operations. With business at a standstill, he finally had time to reflect on Dolly Bags’ inventory management challenges, and realized it was time for a change.
"When the lockdown came, our business was completely down. The luggage industry had almost stopped, and the bag business was also affected—because people use bags for traveling, and travel was nearly cut off. So, we were doing nothing at the office for two years…”
Determined to turn things around, Prakash tested multiple inventory management apps. And that’s when he found BoxHero.
BGPworks
Q: What ultimately made you choose BoxHero?
A: "I downloaded seven or eight different apps from the App Store and Google Play, but the others were too complicated… BoxHero was very easy for me, and it worked for my whole team, even those with limited education."
Intuitive Design for Inclusive Business
One of BoxHero’s biggest strengths, according to him, is its user-friendly interface, which makes inventory management easy-to-grasp to everyone on his team—regardless of language fluency or education level.
What’s More? Attributes and Low Stock Alerts Did the Trick
Another major inventory hurdle the team faced was having to organize a vast product lineup by type, size, and style. Prakash credits BoxHero’s Attributes feature for transforming their inventory management process.
Now handling over 800 items, Dolly Bags has incorporated more than 10 custom attributes, making item categorization much easier.
In addition to custom attributes, Dolly Bags benefited from BoxHero’s timely reorder reminders. Since the organization operates on a wholesale model, where keeping stock levels in check is essential, using BoxHero’s Low Stock Alert feature has helped the team stay stocked on their fast-selling items at all times.
Want to learn more about BoxHero’s features? Check out our User Guide:
Rethinking Inventory with BoxHero
No business gets everything right from day one. It’s all about learning what works, unlearning what doesn’t, and finding smarter ways to grow. That’s exactly what happened with Dolly Bags—when the pandemic pushed them to step back and rethink their inventory management, they discovered BoxHero, and it changed everything.
More than just a tool for stock management, BoxHero made inventory simple and comprehensible for the entire team—a key factor that Prakash emphasized. With features like Attributes and Low Stock Alert, they have kept bestsellers in stock, avoided shortages, and turned inventory struggles into a thing of the past.
Inventory Made Simple, Business Made Strong
Businesses aren’t just about selling products or services—they create opportunities, stability, and financial growth for both owners and employees. In an inclusive workplace, having the right tools allows everyone to stay involved and empowered. With that, BoxHero’s simple and user-friendly interface makes inventory management accessible to every part of the workforce.
Trusted by 200,000 users across 100 countries, BoxHero supports businesses of all sizes—from wholesale enterprises to small, owner-operated retail shops. No matter your business model, our powerful features help you simplify inventory operations.
Dolly Bags is just one of many businesses that have streamlined their inventory management with BoxHero. Curious about how it’s working for others? Check out our other customer testimonials and discover how our solution helps their businesses thrive.
